FAQ's

In order for MLSE to fulfill all requests in a timely manner, you must submit your merchandise donation request no later than four weeks prior to the date of your event.
To be considered for a merchandise donation, your event must benefit a charity, non-profit organization or grassroots sports initiative within Ontario. Examples of events that have received assistance from MLSE in the past include those that support sports organizations/associations, schools and the health & sciences.
Only one donation request per event may be submitted across all seven MLSE teams. Please note, should you submit multiple requests, they will not be considered.
Select a team that you would most like to receive an item from. At the bottom of your application be sure to check the box that states “Should my first choice not be available, I would still be interested in receiving an item from one of the remaining three MLSE teams”.

Marlies & Leafs: Unfortunately, due to AHL and NHL restrictions, we are only able to assist charities/organizations that are located within Ontario.

Raptors, Argos, TFC, Raptors 905 & TFC II: Donations can be made to charities/organizations that are located across Canada.

Once you’ve decided on which team you wish to receive an item from, the item donated for your event will be at the discretion of MLSE.
Due to the number of requests MLSE receives, you should expect a response to your donation request no later than four weeks prior to the date of your event. If you do not receive communication from MLSE, please proceed to our Contact Us section.

Reside Within Toronto: If you reside within Toronto you are required to pick up your item at Air Canada Centre (50 Bay St., 5th Floor reception) between the hours of 10am – 4pm Tuesdays and Thursdays leading up to the date of your event. Be sure to follow the link in your approval email and select a pickup date, once your selected date is approved you will receive a confirmation email outlining your pick up details.

Reside Outside of Toronto: If you reside outside of Toronto your item will be delivered approximately one week prior to the event date submitted in your application. Be sure to follow the link provided in your approval email to input your shipping information. Once shipped you will receive a confirmation email with a tracking number for your convenience.

If you’re located outside of the downtown core and are unable to pick up your item, we will have the item shipped to you via Purolator.
  1. Only one donation request per event/year may be submitted.
    NOTE: Requests may only be submitted to one of the four MLSE teams.
  2. Donation requests must be received four weeks prior to the event date
  3. Your event must benefit a charity, non-profit organization or grassroots sports organization. Events supporting individuals will not be considered.
  4. The organization/association requesting the donation must be located in Ontario.

NOTE: All requests must be accommodated by an official donation request letter on the organization’s/association’s letterhead. All letters should include the following:

  • Brief description of the event (including date and location)
  • Beneficiary of proceeds
  • Charitable registration number (if applicable)
  • Contact Name, Address, Phone Number & Email
  • PDF Format Only
MLSE does not donate tickets for the Toronto Maple Leafs, Toronto Raptors or Toronto FC. We do, however, donate pairs of game tickets for the Toronto Argonauts, Toronto Marlies, Raptors 905 and TFC II.
Once you have replied to the approval email confirming your mailing address, you should expect to receive your item no later than one week prior to the submitted event date.
Unfortunately, due to the high volume of incoming requests received throughout the year, it is difficult to guarantee that each event will receive an item from their desired team of choice. To ensure that we support as many events as possible, you may receive an item from one of the other six MLSE teams.

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